At Decor In Garden Store (operated via gardencaredecor.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the practices described herein.

1. Information We Collect

We collect information to provide you with a seamless and personalised shopping experience. The types of data we collect include:

  • Personal Information: Such as your name, email address, shipping address, and payment details (e.g., credit/debit card information processed securely via encrypted gateways or PayPal).
  • Transaction Data: Details of purchases you make, including products like arbours, benches, bistro sets, and garden decorations.
  • Technical Data: Including your IP address, browser type, device information, and pages visited on our site, collected through cookies and similar technologies.
  • Communication Data: Any correspondence with us via email (e.g., [email protected]) or other channels.

2. How We Use Your Information

We use your data for the following purposes:

  • To process orders and deliver products, such as garden furniture, children’s tools, or ceramic items, to your address globally (excluding Asia and certain remote areas).
  • To provide customer support and respond to inquiries.
  • To improve our website, products, and services based on your preferences and browsing behaviour.
  • To send promotional offers, newsletters, and updates about new products (only with your consent).
  • To ensure security and prevent fraud, using encryption and compliance with data protection laws.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data to third parties. However, we may share information with:

  • Service Providers: Such as payment processors (e.g., PayPal), shipping carriers, and IT support, to facilitate orders and website functionality.
  • Legal Requirements: If required by law or to protect our rights, we may disclose data to authorities.
  • Business Transfers: In the event of a merger or acquisition, data may be transferred to successors.

All third parties are contractually obligated to handle your data securely and in compliance with applicable regulations.

4. Data Storage and Security

We store your data on secure servers located in the UK and other regions compliant with data protection laws. We implement industry-standard measures, including encryption (SSL technology), access controls, and regular security assessments, to protect your information from unauthorised access, loss, or misuse. Data is retained only as long as necessary for the purposes outlined or as required by law.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us.
  • Data Portability: Receive your data in a machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, such as remembering your preferences, analysing site traffic, and personalising content. You can manage cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in practices or laws. The revised version will be posted on this page with an updated date. We encourage you to review it regularly.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out to us:

Email: [email protected]
Address: 15 Stoney Ln, Winchester, GB CH2H 7IJ

Thank you for trusting Decor In Garden Store. We are honoured to be part of your gardening journey and committed to safeguarding your privacy.